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* DIAL-UP PPP ACCESS HELP: SAILOR CRUISE ACCOUNTS

WHAT ARE SAILOR CRUISE ACCOUNTS?

Sailor Cruise Accounts are a 90-day graphical dial-up Internet accesss service from Sailor for qualified Maryland Public Library customers of participating Maryland Public Libraries.

Sailor Cruise Accounts are the second generation free Internet dial-up access service from the Sailor Project. The original service, introduced in 1994, was a text-based vt100 access service that was discontinued in July 2006. Sailor Cruise Accounts were introduced in July 1999 as the next step for the Sailor Project in bridging the digital divide for Maryland residents.
BASIC INFORMATION ABOUT SAILOR CRUISE ACCOUNTS

  1. Eligibility Requirements: You must be at least 18 years old and have a valid and library card in good standing issued by the participating public library system where you are submitting your request.

  2. Sailor Cruise Account Request Form: Sailor Cruise Account Request Forms are available at participating Maryland Public Library branches. Complete the front of the form and sign the Acceptable Use Agreement on the back. Then present your form and your library card at the Circulation Desk of the particpating branch where you got the form.

  3. Notification: The Sailor Help Desk will create an account for you when we receive your Request Form from the library where you submitted your form. This takes about one week. We will send an account holder packet for your account to the library branch where you filled in your request. That library will notify you when your packet is ready for pick up at that library. This will occur approximately two weeks after you submit your request.

  4. Expiration: You can expect 90 days' (13 weeks) use from your Cruise Account after which it will expire. Although Cruise Accounts cannot be renewed, you may sign up as many times as you like. Just remember you may have only one account at a time.

  5. Equipment: Microsoft Windows or Mac OS X, a modem, a phone line and a web browser (i.e., Microsoft Internet Explorer, Netscape Navigator, Firefox or Opera).

  6. Email: Cruise Accounts do not include an email service. Many free email services are available on the Internet. Several free services are listed on the Sailor email page.

  7. Questions and Technical Support: The Sailor Help Desk provides all technical support for this service, and answer questions regarding the status of your request. Please call (410) 396 - 4636 if you have any questions about this program. If this is number is a Long Distance call for you, please tell the Help Desk Assistant and your call will be returned at our expense.

PARTICIPATING MARYLAND PUBLIC LIBRARIES

Cruise Accounts are available through the following Maryland Public Libraries.

*** Please call the library to verify which library branches carry the Sailor Cruise Account Request Form. ***

  1. Allegany County Library(301) 777 - 1200
  2. Baltimore City / Enoch Pratt Free Library (410) 396 - 4636
  3. Calvert Library (301) 855 - 1862
  4. Cecil County Public Library (410) 996 - 5600
  5. Dorchester County Public Library (410) 228 - 7331
  6. Frederick County Public Libraries (301) 694 - 1613
  7. Harford County Public Library (410) 575 - 6761
  8. Howard County Library (410) 313 - 7750
  9. Montgomery County Public Libraries (240) 777 - 0001
  10. Prince George's County Memorial Library (301) 699 - 3500
  11. Queen Anne's County Free Library (410) 758 - 0980 or (410) 643 - 8161
  12. Ruth Enlow Library of Garrett County (301) 334 - 3996
  13. Washington County Free Library (301) 739 - 3250

QUESTIONS?

If you have any questions about Sailor Cruise Accounts please call the Sailor Help Desk at 410-396-4636. If this is a long distance call for you, please ask the Help Desk Assistant to call you back so the cost of the call will be on us.

Please return to the Dial-Up PPP Access Help page for links to additional information about dial-up graphical Internet access through Sailor.

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http://www.sailor.lib.md.us/help/ppp/cruise.html
updated 04 Sept 2009