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CONTACTS

SAILOR OPERATIONS CENTER
ADMINISTRATIVE CONTACTS

Wendy Allen -- Chief, Information Access Division
o Voice: (410) 396-5358
o Fax: (410) 396-3526
o Email: wallen@prattlibrary.org

Stuart Ragland -- Sailor Service Coordinator
o Voice: (410) 545 - 6343
o Fax: (410) 396 - 3722
o Email: sragland@soc.lib.md.us

Michael Walsh -- Sailor Network Operations Manager
o Voice: (410) 396 - 8391
o Fax: (410) 396 - 7333
o Email: mwalsh@prattlibrary.org

Wendy Allen -- Marina
o Voice: (410) 545-6344
o Fax: (443) 984-2613
o Email:  wallen@prattlibrary.org

Xiaoyu Zhou -- Sailor Web Manager
o Voice: (443) 984-2443
o Fax: (410) 396-7333
o Email:  xzhou@prattlibrary.org

 

 

SAILOR OPERATIONS CENTER
TECHNICAL CONTACTS

SAILOR NETWORK, INTERNET CONNECTION SERVICE,
DNS, and MAINTENANCE

Michael Brown, Wide Area Network Administrator
o Voice: (410) 545-6340
o Email: noc@soc.lib.md.us

Steve Haavik, Network Engineer and DNS Administrator
o Voice: (410) 545-6340
o Email: noc@soc.lib.md.us 

Ovi Nita, Network Engineer
o Voice: (410) 545-6340
o Email: noc@soc.lib.md.us


SAILOR DIAL UP ACCESS
Cruise Accounts and VIP Accounts

Sailor Help Desk
o Hours: Monday to Friday: 8:00 – 5:00
o Voice: (410) 396-4636
o Fax: (410) 396-3722
o Email:  askus@sailor.lib.md.us

Stuart Ragland,  Service Coordinator
o Voice: (410) 545 - 6343
o Email: sragland@soc.lib.md.us

SAILOR RESEARCH DATABASES

Sean McGuire, Programmer
o Voice: (443) 984 - 2445
o Email: smcguire@soc.lib.md.us

 

MARYLAND PUBLIC LIBRARY DIRECTORY

Stuart Ragland, Service Coordinator
o Voice: (410) 545 - 6343
o Email: sragland@soc.lib.md.us


ELECTRONIC MAILING LISTS

Stuart Ragland, Service Coordinator
o Voice: (410) 545 - 6343
o Email: sragland@soc.lib.md.us


MARINA

Emma Beaven, MILO Resource Sharing Supervisor
o Voice: (410) 396 - 5498
o Email: MILO@prattlibrary.org


SAILOR WEB SITE
and WEB SITE HOSTING SERVICE

Sean McGuire, Programmer
o Voice: (443) 984 - 2445
o Email: smcguire@soc.lib.md.us

Stuart Ragland, Service Coordinator
o Voice: (410) 545 - 6343
o Email: sragland@soc.lib.md.us

 

 

SAILOR HELP DESK

Phone: (410) 396-4636          Fax: (410) 396-3722

You may contact us by sending email to askus@sailor.lib.md.us or just use the form below.

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